Terms and Conditions
These Terms and Conditions govern your access to and use of The Tool CRM platform, including any services, features, tools, and content provided by The Tool CRM. By using our website or any associated services, you agree to comply with and be bound by these Terms and Conditions. We encourage you to read these terms carefully before using our platform. If you do not agree with any part of these terms, please refrain from using our services.1. Acceptance of Terms
By accessing or using The Tool CRM, you represent that you have read, understood, and agree to be bound by these Terms and Conditions. This agreement forms a binding legal contract between you (the user) and The Tool CRM. If you do not accept these terms in their entirety, you are not authorized to use the platform.
Your continued use of the platform following any changes to these Terms constitutes your acceptance of the new terms, so we advise checking this page regularly for updates. We will always notify users of material changes, but it is your responsibility to review these terms periodically.2. Services Provided
The Tool CRM offers a range of services designed to support customer relationship management (CRM), marketing automation, and business growth. These include:
By accessing or using The Tool CRM, you represent that you have read, understood, and agree to be bound by these Terms and Conditions. This agreement forms a binding legal contract between you (the user) and The Tool CRM. If you do not accept these terms in their entirety, you are not authorized to use the platform.
Your continued use of the platform following any changes to these Terms constitutes your acceptance of the new terms, so we advise checking this page regularly for updates. We will always notify users of material changes, but it is your responsibility to review these terms periodically.2. Services Provided
The Tool CRM offers a range of services designed to support customer relationship management (CRM), marketing automation, and business growth. These include:
- Marketing Automation: Automate email, SMS, and social media campaigns to streamline marketing efforts.
- Lead Generation and Management: Collect, nurture, and manage leads with optimized funnels, forms, and pipelines.
- Multi-channel Communication: Engage customers via SMS, email, voice, and social media from a single interface.
- Built-in Analytics: Monitor performance and generate actionable insights to drive business growth.
- Appointment Scheduling: Manage and schedule appointments directly within the platform.
We may add or discontinue certain services, features, or functionalities without prior notice at our sole discretion. We reserve the right to modify the platform or any services at any time, which may include changes in pricing, structure, or usage limitations.3. User Accounts
In order to use certain features of The Tool CRM, you are required to create a user account. When registering for an account, you agree to:
In order to use certain features of The Tool CRM, you are required to create a user account. When registering for an account, you agree to:
- Provide Accurate Information: Ensure that all information provided during registration is accurate, current, and complete.
- Maintain Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
- Monitor Account Activity: You are solely responsible for all activities that occur under your account, and you must notify us immediately of any unauthorized use or breach of security.
Failure to comply with these requirements may result in suspension or termination of your account. The Tool CRM reserves the right to refuse registration, cancel, or delete accounts at its discretion.4. Subscription and Payments
Certain features or services on The Tool CRM may be offered on a subscription basis. By subscribing, you agree to the following:
Certain features or services on The Tool CRM may be offered on a subscription basis. By subscribing, you agree to the following:
- Subscription Fees: You authorize The Tool CRM to charge your designated payment method for the subscription fees as applicable.
- Billing Cycle: Subscription fees will be charged on a recurring basis, typically monthly or annually, depending on the subscription plan you choose.
- Refunds: Subscription fees are non-refundable unless otherwise stated. However, you may cancel your subscription at any time, and your access to premium features will continue until the end of your current billing period.
- Price Changes: We reserve the right to modify subscription pricing at any time. In the event of a price change, we will notify you in advance, and your continued use of the service following such notice constitutes your acceptance of the new pricing.
- Payment Disputes: In the event of a payment dispute, please contact our support team to resolve the issue. Unauthorized chargebacks may result in account suspension.
5. License and Restrictions
By using The Tool CRM, we grant you a limited, non-exclusive, non-transferable license to use our platform and services solely for your business needs. This license is subject to the following restrictions:
By using The Tool CRM, we grant you a limited, non-exclusive, non-transferable license to use our platform and services solely for your business needs. This license is subject to the following restrictions:
- No Unlawful Use: You agree not to use The Tool CRM for any unlawful activities or in violation of any local, state, national, or international law.
- No Copying or Modifying: You are not allowed to copy, modify, distribute, or create derivative works based on our software or platform without prior written consent.
- No Automated Access: You may not use automated systems such as bots, scrapers, or crawlers to access our platform without authorization.
- Respect Platform Integrity: You must not interfere with the integrity, performance, or security of the platform. This includes avoiding actions such as hacking, overloading servers, or introducing malicious code.
6. Intellectual Property
All content, trademarks, service marks, logos, and intellectual property rights associated with The Tool CRM belong to us or our licensors. This includes, but is not limited to:
All content, trademarks, service marks, logos, and intellectual property rights associated with The Tool CRM belong to us or our licensors. This includes, but is not limited to:
- Software: The proprietary software used to run The Tool CRM platform.
- Content: Text, images, designs, and other media displayed on our platform.
- Trademarks: All brand names, logos, and trade dress associated with The Tool CRM.
You may not use, reproduce, distribute, or publicly display any content from The Tool CRM without our prior written consent. Unauthorized use of any intellectual property rights may result in legal action.7. Data Privacy
We are committed to protecting your privacy. Our collection, use, and storage of your personal data are governed by our Privacy Policy, which is incorporated into these Terms and Conditions.
We are committed to protecting your privacy. Our collection, use, and storage of your personal data are governed by our Privacy Policy, which is incorporated into these Terms and Conditions.
- Data Collection: We collect personal information such as your name, email address, payment information, and usage data when you interact with our platform.
- Data Usage: Your data is used to provide and improve our services, process payments, and for marketing purposes (where you have given consent).
- Data Protection: We implement robust security measures to safeguard your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
By using The Tool CRM, you consent to our collection and use of your data as described in our Privacy Policy. You may also request access to, correction of, or deletion of your data at any time.8. Termination
We reserve the right to suspend or terminate your access to The Tool CRM at any time, for any reason, including but not limited to:
We reserve the right to suspend or terminate your access to The Tool CRM at any time, for any reason, including but not limited to:
- Violation of Terms: If you violate any part of these Terms and Conditions.
- Unlawful Activity: If your account is used for illegal purposes or in a manner that breaches applicable law.
- Non-payment: If subscription or service fees are not paid when due.
Upon termination, your right to use The Tool CRM will immediately cease. In the event of termination, we may delete any associated data and information without liability to you.9. Limitation of Liability
To the fullest extent permitted by law, The Tool CRM and its affiliates, officers, employees, and partners shall not be liable for any:
To the fullest extent permitted by law, The Tool CRM and its affiliates, officers, employees, and partners shall not be liable for any:
- Indirect, Incidental, or Consequential Damages: Including but not limited to loss of profits, data, or business opportunities, arising from your use of the platform.
- Loss of Data: We are not responsible for the loss, corruption, or unauthorized access of data transmitted or stored through our platform.
In no event shall the total liability of The Tool CRM exceed the amount paid by you for services in the twelve (12) months preceding the event giving rise to the claim.10. Disclaimer of Warranties
The Tool CRM is provided on an “as is” and “as available” basis. We make no warranties, express or implied, about the operation of the platform, including but not limited to:
The Tool CRM is provided on an “as is” and “as available” basis. We make no warranties, express or implied, about the operation of the platform, including but not limited to:
- Fitness for a Particular Purpose: We do not warrant that our platform will meet your business needs or that it will operate uninterrupted or error-free.
- Accuracy of Content: We do not guarantee that any content or information on the platform is accurate, reliable, or complete.
- Security: Although we strive to maintain secure systems, we do not warrant that our platform is immune to security breaches or vulnerabilities.
11. Indemnification
You agree to indemnify, defend, and hold harmless The Tool CRM, its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of:
You agree to indemnify, defend, and hold harmless The Tool CRM, its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of:
- Your use or misuse of the platform.
- Your breach of these Terms and Conditions.
- Your violation of any third-party rights, including intellectual property rights.
